Publicado: Jue Jul 10, 2008 3:49 pmAsunto: Bill Gates se queja de windows xp y microsoft.com
Hace unos dias (26 junio 2008) un blog de el sitio http://seattlepi.nwsource.com publico el contenido de un correo electronico de Bill Gates el cual se debió entregar al tribunal estadounidense que sigue un juicio antimonopolico contra microsoft, la carta con fecha de 2003, en donde Bill Gates se queja de Windows XP y del sistema de instalación/actualización de microsoft.com (windows update), todo debido a que no pudo o no le satisfizo la forma en que instalo el programa moviemaker
aqui una traducción parcial
Cita:
“Siento decepción al ver que hemos retrocedido varios pasos en cuanto a facilidad de uso de Windows, y de ver que los grupos dedicados a la organización de programa no facilitan la experiencia del usuario. Permítanme comentarles mi experiencia de ayer: opté por descargar Moviemaker, y comprar además el Digital Plus Pack, para lo cual me dirigí a Microsoft.com. Hice cinco intentos pero en todos ellos la sesión abortó antes de llegar a la página de descargas. Después de 8 segundos la página se cargaba nuevamente", indica Gates en su carta, agregando que Microsoft.com es tan lenta que raya en lo inservible.
Consultado sobre la carta, Gates se limitó a comentar que “no pasa un solo día sin que yo envíe un correo electrónico de este tipo. Es mi trabajo".
el contenido original en ingles
Cita:
---- Original Message ----
From: Bill Gates
Sent: Wednesday, January 15, 2003 10:05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poole; Brian Valentine; Anoop Gupta (RESEARCH)
Subject: Windows Usability Systematic degradation flame
I am quite disappointed at how Windows Usability has been going backwards and the program management groups don't drive usability issues.
Let me give you my experience from yesterday.
I decided to download (Moviemaker) and buy the Digital Plus pack ... so I went to Microsoft.com. They have a download place so I went there.
The first 5 times I used the site it timed out while trying to bring up the download page. Then after an 8 second delay I got it to come up.
This site is so slow it is unusable.
It wasn't in the top 5 so I expanded the other 45.
These 45 names are totally confusing. These names make stuff like: C:\Documents and Settings\billg\My Documents\My Pictures seem clear.
They are not filtered by the system ... and so many of the things are strange.
I tried scoping to Media stuff. Still no moviemaker. I typed in movie. Nothing. I typed in movie maker. Nothing.
So I gave up and sent mail to Amir saying - where is this Moviemaker download? Does it exist?
So they told me that using the download page to download something was not something they anticipated.
They told me to go to the main page search button and type movie maker (not moviemaker!).
I tried that. The site was pathetically slow but after 6 seconds of waiting up it came.
I thought for sure now I would see a button to just go do the download.
In fact it is more like a puzzle that you get to solve. It told me to go to Windows Update and do a bunch of incantations.
This struck me as completely odd. Why should I have to go somewhere else and do a scan to download moviemaker?
So I went to Windows update. Windows Update decides I need to download a bunch of controls. (Not) just once but multiple times where I get to see weird dialog boxes.
Doesn't Windows update know some key to talk to Windows?
Then I did the scan. This took quite some time and I was told it was critical for me to download 17megs of stuff.
This is after I was told we were doing delta patches to things but instead just to get 6 things that are labeled in the SCARIEST possible way I had to download 17meg.
So I did the download. That part was fast. Then it wanted to do an install. This took 6 minutes and the machine was so slow I couldn't use it for anything else during this time.
What the heck is going on during those 6 minutes? That is crazy. This is after the download was finished.
Then it told me to reboot my machine. Why should I do that? I reboot every night -- why should I reboot at that time?
So I did the reboot because it INSISTED on it. Of course that meant completely getting rid of all my Outlook state.
So I got back up and running and went to Windows Update again. I forgot why I was in Windows Update at all since all I wanted was to get Moviemaker.
So I went back to Microsoft.com and looked at the instructions. I have to click on a folder called WindowsXP. Why should I do that? Windows Update knows I am on Windows XP.
What does it mean to have to click on that folder? So I get a bunch of confusing stuff but sure enough one of them is Moviemaker.
So I do the download. The download is fast but the Install takes many minutes. Amazing how slow this thing is.
At some point I get told I need to go get Windows Media Series 9 to download.
So I decide I will go do that. This time I get dialogs saying things like "Open" or "Save". No guidance in the instructions which to do. I have no clue which to do.
The download is fast and the install takes 7 minutes for this thing.
So now I think I am going to have Moviemaker. I go to my add/remove programs place to make sure it is there.
It is not there.
What is there? The following garbage is there. Microsoft Autoupdate Exclusive test package, Microsoft Autoupdate Reboot test package, Microsoft Autoupdate testpackage1. Microsoft AUtoupdate testpackage2, Microsoft Autoupdate Test package3.
Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The registry is not usable. This program listing was one sane place but now it is all crapped up.
But that is just the start of the crap. Later I have listed things like Windows XP Hotfix see Q329048 for more information. What is Q329048? Why are these series of patches listed here? Some of the patches just things like Q810655 instead of saying see Q329048 for more information.
What an absolute mess.
Moviemaker is just not there at all.
So I give up on Moviemaker and decide to download the Digital Plus Package.
I get told I need to go enter a bunch of information about myself.
I enter it all in and because it decides I have mistyped something I have to try again. Of course it has cleared out most of what I typed.
I try (typing) the right stuff in 5 times and it just keeps clearing things out for me to type them in again.
So after more than an hour of craziness and making my programs list garbage and being scared and seeing that Microsoft.com is a terrible website I haven't run Moviemaker and I haven't got the plus package.
The lack of attention to usability represented by these experiences blows my mind. I thought we had reached a low with Windows Network places or the messages I get when I try to use 802.11. (don't you just love that root certificate message?)
When I really get to use the stuff I am sure I will have more feedback.
me pregunto si tendra problemas en estos dias con su windows vista, antes era el amo y señor y aun asi sufria con su sistema, que sera de él ahora que ya no es el ingeniero en jefe de microsoft, ¿pasara hrs al telefono con el soporte tecnico? _________________ Reglamento del foro| Escribe correctamente| Mandriva 2006 Docs
Miembro No. 2584 Registrado: May 12, 2004 Mensajes: 3374
Publicado: Jue Jul 10, 2008 4:53 pmAsunto: Re: Bill Gates se queja de windows xp y microsoft.com
Yo e intentado en algunas ocasiones instalar un paquete de idioma desde la pagina de microsoft con resultados inutiles, teniendo aun una licencia original.
Publicado: Jue Jul 10, 2008 5:07 pmAsunto: Re: Bill Gates se queja de windows xp y microsoft.com
una ves que abre los ojos el muy desgraciado se va microsoft.com no existe !!! no respeta estandares y no funciona ni para atras ... igualmente, tiene razon, es su trabajo "criticar" su propia compañia, si haciendolo y todo le va como le va imaginense si no lo hiciera
No puedes publicar nuevos temas en este foro No puedes responder a temas en este foro No puedes editar tus mensajes en este foro No puedes borrar tus mensajes en este foro No puedes votar en encuestas en este foro
Reglamento general de los foros
FAQ
Buscar
Grupos de usuarios
Miembros
Perfil
Mensajes privados
